Terms of service
By using Shotfax (the "Service") you agree to these terms. They are short on purpose.
1.Service description
Shotfax is a pay-per-use fax delivery service. You upload a document, provide a destination fax number, and pay a fee. We attempt to deliver the document via fax through our delivery partner Telnyx.
2.Pricing and payment
- $2.99 for up to 5 pages.
- $0.49 per additional page over 5.
- Payment is processed by Stripe at the moment you send. No subscription, no recurring charges, no account.
3.Refund policy
- Failed delivery. If Telnyx reports the fax could not be delivered, we refund the full charge automatically within 7 business days. No ticket needed.
- Successful delivery. No refunds for faxes that Telnyx confirmed delivered to the receiving fax machine. That is the industry definition of "it went through."
- Disputes. Email povkonop@gmail.com with the job ID.
4.Acceptable use
You agree to:
- Only send faxes to numbers you are authorized to contact.
- Not use the Service for unsolicited fax marketing. Junk faxes are illegal under the TCPA in the US and under similar laws elsewhere.
- Not transmit content that is illegal, infringing, or harmful.
- Comply with all applicable laws regarding the content you send.
5.HIPAA and PHI
Shotfax is not configured by default to receive Protected Health Information under HIPAA. If you need to send PHI, contact us first so we can arrange a Business Associate Agreement. Sending PHI through the standard service is at your own risk.
6.Limitations
- Maximum file size, 10 MB.
- Supported formats, PDF, JPEG, PNG, TIFF, GIF.
- International support depends on Telnyx's country coverage.
- Delivery is best-effort. We do not guarantee delivery within any specific timeframe.
7.Limitation of liability
To the maximum extent permitted by law, Shotfax's total liability for any claim arising from your use of the Service is limited to the amount you paid for the specific transaction in question. We are not liable for indirect, incidental, or consequential damages including missed deadlines, legal consequences of failed delivery, or business losses.
8.Service availability
We aim for high uptime but do not guarantee uninterrupted service. The Service depends on Cloudflare and Telnyx, which may experience downtime outside our control.
9.Changes
We may update these terms. Material changes will be posted on the site at least 30 days before taking effect.
10.Governing law
These terms are governed by the laws of the jurisdiction where the Service operator is registered.
11.Contact
povkonop@gmail.com